Contact us thru email at sales@mysolegame.com  We respond ALL emails.

Q: What Payment Methods does MySoleGame.Com accept?
 
A:MySoleGame.Com uses Paypal's or credit card shopping cart system to accept credit card and bank payments. (For First Time customers, please make sure to place your order to your billing address or we will deny your transaction. We can only ship to an address different from your billing address if you are a returning customer.)
 
Customers without a Paypal account will have an option to set up an account with Paypal while you go through the payment process. or you can process paymnet by your credit card .However, you do not need to create a PayPal account if you choose not to. You will be prompted by PayPal concerning whether you would like to create an account with them or not after the transaction goes through.
 
 
Q: What is MySoleGame.Com's Return Policy?
 
A: We will gladly accept return in brand new condition. All shoes purchased from MySoleGame.Com can only be returned in brand new condition with original box and all applicable accessories (ex. retro card, original shoe laces, etc..) The return must be requested 30 days from the day the shoes are delivered to our customers.
 
 
Q: Are MySoleGame.Com's Products Authentic?
 
A: We only sell authentic shoes. No variants and no fakes. MySoleGame.Com has direct dealership with most of the brands carried on the site. Other merchadise are purchased through authorized dealers. Every product is guaranteed authentic.  
 
 
Q: Is My Payment to MySoleGame.Com Secure?
 
A: All Payment are done online through the 100% secured "https" Paypal or credit card server. Paypal is a leading payment company that is trusted world wide. MySoleGame.Com will never get your credit card number (Paypal transfers your payment to us) and you never have to worry about your credit card info gets stolen or sold to other party online because Paypal protects the sensitive information on its online secure servers.
 
 
Q: Are the sizes listing on MySoleGame.Com Men's sizes or Women's sizes?
 
A: All shoe sizes on MySoleGame.Com are in US Men's sizes unless stated as US WMNS (women's) or US Boy sizes.
 
 
Q: Does MySoleGame.Com have a satisfaction guarantee?  
 
A: We have a 100% satisfaction guarantee. If you are not satisfied with your product within 30 days of receipt you can send it back to us for full refund (less shipping fees)  
 
* All returns and exchanges must be in original new condition with all accessories in new condition. We cannot take back any worn or used products.  
 
Q:Do you allow group purchases?  
A:MySoleGame.com will be happy to assist you with group purchases for corporate, team, or any other use. Please send e-mail to sales@mysolegame.com with any questions or assistance regarding group purchases.